Frequently Asked Questions
Welcome to the FAQ page of Alberta Laundry Systems, your trusted commercial laundry equipment distributor in Calgary. We specialize in providing high-quality laundry solutions to laundromat operators and on-premise customers, including hospitals, assisted living facilities, universities, and other businesses across Alberta. Here, you’ll find answers to the most common questions about our products and services.
What types of commercial laundry equipment do you sell?
At Alberta Laundry Systems, we offer a wide range of top-tier commercial laundry equipment, including:
- Electrolux washers & dryers
- Wascomat washer & dryers
- Encore Pro washers & dryers
- Electrolux ironing & finishing machines
- Folding equipment
- Laundry carts, parts, and accessories
Our equipment is perfect for laundromats, hospitals, assisted living facilities, universities, and any other business needing efficient, reliable laundry solutions.
Do you provide equipment installation?
Yes, we provide professional installation services for all the equipment we sell. Our experienced technicians will ensure your Electrolux, Wascomat, or Encore Pro equipment is properly installed and complies with local safety standards and codes.
How can I request a quote for commercial laundry equipment?
To request a quote, you can:
- Call us directly toll-free at 1-800-661-1530.
- Fill out the Contact Us form on our website.
- Email us at info@albertalaundry.com.
We’ll provide you with a customized quote based on your business needs.
Do you offer financing options for purchasing laundry equipment?
Yes, we offer flexible financing solutions to help you purchase the commercial laundry equipment you need. Our financing options are tailored to fit your business budget. Contact our sales team to discuss the available financing plans.
Does the equipment include a warranty?
Yes, all the equipment we sell—whether Electrolux, Wascomat, or Encore Pro—comes with a manufacturer’s warranty. The length and details of the warranty vary by brand and model. Please contact us or refer to the product details for specific warranty information.
How do I maintain my commercial laundry equipment?
Regular maintenance is essential for the longevity and performance of your laundry equipment. We offer:
- Routine maintenance checks
- Preventative maintenance packages
- Parts replacement services
- Expert advice on best practices for maintaining Electrolux, Wascomat, and Encore Pro equipment
You can also refer to the manufacturer’s manual for basic guidelines or contact us for assistance.
Do you offer repair services?
Yes, we offer expert repair services for all commercial laundry equipment, including Electrolux, Wascomat, and Encore Pro models. Our certified technicians are ready to troubleshoot and repair your equipment to minimize downtime for your business.
How do I place an order?
You can place an order by:
- Calling us directly toll-free at 1-800-661-1530
- Use the contact form on the website.
- Sending us an email at info@albertalaundry.com
Our team will assist you in selecting the right equipment for your needs and ensure a smooth order process.
Do you ship equipment across Alberta?
Yes, we deliver to all regions across Alberta, The Northwest Territories, Western Saskatchewan, and Eastern British Columbia. Shipping costs are calculated based on the destination and equipment size. We will provide shipping details and costs when you place your order.
Can you help me choose the right equipment for my business?
Absolutely! Our knowledgeable team specializes in helping laundromat operators, property managers, and on-premise laundry rooms select the best equipment for their specific needs. We take into account your volume, budget, and space requirements to ensure you get the best possible solution.
Do you offer any discounts or promotions?
We offer occasional discounts and promotions on select products. To stay informed about our latest deals, we encourage you to subscribe to our newsletter.
How can I contact customer support?
- Call us directly toll-free at 1-800-661-1530.
- Fill out the Contact Us form on our website.
- Email us at info@albertalaundry.com.
What brands do you carry?
At Alberta Laundry Systems, we proudly carry top brands in the commercial laundry industry, including:
- Electrolux
- Wascomat
- Encore Pro
These brands are known for their durability, efficiency, and advanced features, ensuring that your business can operate smoothly and efficiently.
My laundry equipment is not working. What should I do?
If your equipment is not working properly, please contact our customer support team immediately. We’ll help you troubleshoot the issue and arrange for repairs or a replacement if necessary.
If you have any additional questions or need assistance, don’t hesitate to reach out. Thank you for choosing Alberta Laundry Systems as your trusted partner for commercial laundry equipment in Calgary and throughout Alberta!
Need Assistance?
Call us toll-free at 1-800-661-1530 or use the link below
“Our hotel relies on high-quality laundry equipment to keep up with the demands of our guests. Since we upgraded our machines from Alberta Laundry, we’ve seen a noticeable improvement in efficiency and reliability. The team was incredibly helpful with the installation, and the support has been top-notch!”
“Running a successful laundry service means I need equipment that can handle high-volume work without breaking down. Alberta Laundry has not only helped us improve our productivity but also cut down on maintenance costs. It’s been a game-changer for our business.”
“We needed industrial-grade laundry equipment that could keep up with the heavy loads at our long-term care facility. Alberta Laundry recommended the perfect setup, and the performance has been outstanding. The energy efficiency and ease of use have exceeded our expectations.”